Personal Data Protection Policy

Data Controller

The data controller for your personal data is:

Processing: Contact Form

The purpose of this processing is to respond to information requests sent by website visitors via the contact form.

This processing is based on the consent of the data subject (article 5 of Loi n° 1.565 du 3 décembre 2024).

Data collected: name, email address, phone number (optional), country, subject and message content.

Data is retained for 3 years from the last contact.

Data is accessible only by authorised staff of Agence de la Gare responsible for handling requests.

Processing: Property Information Request

The purpose of this processing is to respond to information requests relating to a specific property, submitted via the enquiry form or by email.

This processing is based on the consent of the data subject.

Data collected: name, email address, phone number (optional), property reference and message content.

Data is retained for 3 years from the last contact.

Data is accessible only by authorised staff of Agence de la Gare.

Processing: Audience Measurement

The purpose of this processing is to produce anonymous website traffic statistics (number of visits, pages viewed, geographic origin).

This processing is based on the legitimate interest of the data controller (website improvement).

The tool used is Plausible Analytics, hosted in the European Union. Plausible does not set any cookies, does not collect any personal data and anonymises IP addresses. No consent is required.

No data is transferred outside the European Union.

Cookies

The website uses only strictly necessary technical cookies for its operation (session management, language preference). These cookies do not collect any personal data. No advertising or tracking cookies are used.

The audience measurement tool (Plausible Analytics) does not set any cookies.

Your Rights

In accordance with Loi n° 1.565 du 3 décembre 2024, you have the following rights over your personal data:

• Right to information (articles 10 and 11): to be informed about the use of your data
• Right of access (article 12): to obtain a copy of your data
• Right to rectification (article 13): to correct inaccurate or incomplete data
• Right to erasure (article 14): to request the deletion of your data
• Right to restriction of processing (article 15): to temporarily restrict the use of your data
• Right to object (article 17): to object to the processing of your data
• Right to data portability (article 18): to receive your data in a structured format
• Right not to be subject to automated decision-making (article 19): not to be subject to a decision based solely on automated processing

To exercise your rights, you can contact us by email at info@agencegaremonaco.com or by post at the agency address. We undertake to respond to your request within one month.

Data Protection Officer

The Data Protection Officer (DPO) of Agence de la Gare is:

Adrien Maré

For any questions regarding the processing of your personal data, you can contact the DPO by email at info@agencegaremonaco.com or by post at the agency address.

Data Security

Agence de la Gare implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of your personal data, in accordance with article 31 of Loi n° 1.565 du 3 décembre 2024.

Right to Lodge a Complaint

If you believe that the processing of your personal data constitutes a violation of Loi n° 1.565 du 3 décembre 2024, you have the right to lodge a complaint with the Autorité de Protection des Données Personnelles (APDP):